.lg-fundo{min-height:100vh;display:flex;align-items:center;justify-content:center;background:#141722;padding:20px}.lg-card{width:100%;max-width:360px;background:#1d2130;border:1px solid #2a2f42;border-radius:14px;padding:34px 30px;display:flex;flex-direction:column;box-shadow:0 16px 48px #00000080}.lg-logo{width:52px;height:52px;object-fit:contain;margin:0 auto 12px}.lg-card h1{font-size:20px;font-weight:700;text-align:center;color:#e8eaf2}.lg-sub{font-size:12.5px;color:#6b7188;text-align:center;margin:4px 0 22px}.lg-erro{background:#e052521f;border:1px solid rgba(224,82,82,.3);color:#e05252;border-radius:8px;padding:9px 12px;font-size:12.5px;margin-bottom:14px}.lg-rot{font-size:11.5px;color:#8a90a6;margin:0 0 5px 2px}.lg-input{background:#242837;border:1px solid #2a2f42;border-radius:8px;color:#e8eaf2;padding:11px 12px;font-size:13.5px;font-family:inherit;outline:none;margin-bottom:14px}.lg-input:focus{border-color:#5b5bd6}.lg-botao{background:#5b5bd6;border:none;border-radius:8px;color:#fff;padding:12px;font-size:14px;font-weight:600;cursor:pointer;font-family:inherit;margin-top:6px}.lg-botao:disabled{opacity:.55;cursor:default}.lg-botao:hover:not(:disabled){background:#6a6ae0}.cs-inbox{--bg-rail:#14161f;--bg-queue:#1b1e2b;--bg-chat:#232633;--bg-panel:#1b1e2b;--bg-bubble-in:#3a3f52;--bg-bubble-out:#464b61;--bg-input:#242837;--accent:#5b5bd6;--accent-hover:#6a6ae0;--text:#e8eaf2;--text-dim:#9aa0b4;--text-faint:#6b7188;--tag-blue:#8ab4f8;--tag-blue-bg:rgba(66,133,244,.15);--tag-gray-bg:#3a3f52;--green:#25d366;--check:#53bdeb;--warn:#f0a35e;--border:#2c3040;--radius:8px;font-size:13px;font-family:Segoe UI,system-ui,-apple-system,Roboto,sans-serif;background:var(--bg-chat);color:var(--text);height:100vh;display:flex;overflow:hidden}.cs-inbox *{margin:0;padding:0;box-sizing:border-box}.cs-inbox .queue{width:320px;background:var(--bg-queue);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0}.cs-inbox .queue-search{padding:12px 12px 8px}.cs-inbox .search-box{display:flex;align-items:center;gap:8px;background:var(--bg-input);border:1px solid var(--border);border-radius:6px;padding:8px 10px;color:var(--text-dim)}.cs-inbox .search-box input{flex:1;background:none;border:none;outline:none;color:var(--text);font-size:13px}.cs-inbox .search-box input::placeholder{color:var(--text-faint)}.cs-inbox .search-box svg{width:15px;height:15px;flex-shrink:0}.cs-inbox .queue-filters{display:flex;gap:6px;padding:4px 12px 10px}.cs-inbox .qf{font-size:11px;padding:4px 10px;border-radius:6px;background:var(--bg-input);color:var(--text-dim);cursor:pointer;white-space:nowrap;transition:background .15s}.cs-inbox .qf:hover{background:#2c3145}.cs-inbox .qf.active{background:#e8a13d2e;color:#e8a13d;font-weight:600}.cs-inbox .queue-list{flex:1;overflow-y:auto}.cs-inbox .queue-item{padding:3px 14px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .15s;position:relative}.cs-inbox .queue-item:hover{background:#202432}.cs-inbox .queue-item.selected{background:#252a3c}.cs-inbox .qi-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.cs-inbox .qi-name{font-size:11.5px;font-weight:700;letter-spacing:.2px;line-height:1.2}.cs-inbox .qi-name.upper{text-transform:uppercase}.cs-inbox .qi-wa{color:var(--green);flex-shrink:0}.cs-inbox .qi-wa svg{width:15px;height:15px}.cs-inbox .qi-tags{display:flex;flex-wrap:wrap;align-items:center;gap:5px;margin-top:1px}.cs-inbox .tag{font-size:10px;padding:.5px 6px;border-radius:4px;white-space:nowrap;line-height:1.3}.cs-inbox .tag-status{background:var(--tag-gray-bg);color:var(--text-dim)}.cs-inbox .tag-motivo{background:var(--tag-blue-bg);color:var(--tag-blue)}.cs-inbox .qi-time{margin-top:0;font-size:10px;color:var(--text-faint);text-align:right}.cs-inbox .qi-unread{position:absolute;top:8px;left:6px;width:8px;height:8px;border-radius:50%;background:#e8a13d}.cs-inbox .chat{flex:1;display:flex;flex-direction:column;position:relative;background:radial-gradient(circle at 20% 30%,rgba(255,255,255,.015) 0 2px,transparent 2px),radial-gradient(circle at 70% 60%,rgba(255,255,255,.015) 0 2px,transparent 2px),var(--bg-chat);min-width:0}.cs-inbox .chat:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;background-image:url("data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20width='120'%20height='120'%20viewBox='0%200%20120%20120'%3e%3cg%20fill='none'%20stroke='%23ffffff'%20stroke-opacity='0.03'%20stroke-width='2'%3e%3crect%20x='12'%20y='14'%20width='24'%20height='16'%20rx='3'/%3e%3ccircle%20cx='85'%20cy='30'%20r='10'/%3e%3cpath%20d='M20%2080%20h20%20v14%20h-20%20z%20M24%2094%20l4%206%20l4%20-6'/%3e%3cpath%20d='M70%2078%20q10%20-12%2020%200%20q-10%2012%20-20%200'/%3e%3ccircle%20cx='80'%20cy='78'%20r='2'/%3e%3c/g%3e%3c/svg%3e");opacity:.55}.cs-inbox .chat-scroll{flex:1;overflow-y:auto;padding:16px 28px 12px;display:flex;flex-direction:column;gap:14px;position:relative;z-index:1}.cs-inbox .msg-row{display:flex;gap:10px;max-width:72%}.cs-inbox .msg-row.in{align-self:flex-start}.cs-inbox .msg-row.out{align-self:flex-end;flex-direction:row-reverse}.cs-inbox .avatar{width:38px;height:38px;flex:0 0 38px;border-radius:50%;background:var(--bg-input,#242837);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;overflow:hidden}.cs-inbox .avatar svg{width:22px;height:22px;fill:var(--text-faint)}.cs-inbox .avatar.com-iniciais{background:linear-gradient(160deg,#2dd4bf38,#2dd4bf14);border-color:#2dd4bf59;color:var(--teal,#2dd4bf);font-size:14px;font-weight:700;letter-spacing:.02em}.cs-inbox .msg-row.out .avatar.com-iniciais{background:linear-gradient(160deg,#5b5bd647,#5b5bd61a);border-color:#5b5bd666;color:#a3a3f0}.cs-inbox .msg-col{display:flex;flex-direction:column;gap:4px;min-width:0}.cs-inbox .msg-author{font-size:12px;color:var(--text-dim);padding:0 4px}.cs-inbox .msg-row.out .msg-author{text-align:right}.cs-inbox .bubble-wrap{display:flex;align-items:flex-start;gap:8px}.cs-inbox .msg-row.out .bubble-wrap{flex-direction:row-reverse}.cs-inbox .bot-mark{width:22px;height:22px;border-radius:50%;background:var(--warn);color:#1b1e2b;font-weight:800;font-size:13px;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:6px}.cs-inbox .bubble{background:var(--bg-bubble-in);border-radius:10px;padding:12px 14px 20px;font-size:13px;line-height:1.55;position:relative;box-shadow:0 1px 2px #00000040;white-space:pre-wrap;word-break:break-word}.cs-inbox .msg-row.out .bubble{background:var(--bg-bubble-out)}.cs-inbox .bubble p+p{margin-top:12px}.cs-inbox .bubble b{font-weight:700}.cs-inbox .bubble .meta{position:absolute;right:10px;bottom:5px;display:flex;align-items:center;gap:4px;font-size:11px;color:var(--text-faint)}.cs-inbox .checks{color:var(--check);font-size:12px;letter-spacing:-3px}.cs-inbox .checks.pending,.cs-inbox .checks.sent{color:var(--text-faint)}.cs-inbox .checks.failed{color:#e2555f;letter-spacing:0}.cs-inbox .bubble.quote-msg{font-style:italic;color:#d3d6e2}.cs-inbox .quote-icon{font-size:22px;line-height:.6;color:var(--text-dim);font-family:Georgia,serif;display:block;margin-bottom:8px;font-style:normal}.cs-inbox .quote-msg ul{list-style:none;margin:10px 0}.cs-inbox .quote-msg li{padding:1.5px 0}.cs-inbox .quote-sig{margin-top:14px}.cs-inbox .quote-rule{border:none;border-top:1px solid var(--text-faint);margin:14px 0 8px}.cs-inbox .quote-action{font-style:normal;color:var(--text);font-size:13px;cursor:pointer}.cs-inbox .quote-action:hover{text-decoration:underline}.cs-inbox .img-msg{border-radius:6px;max-width:260px;max-height:280px;cursor:pointer;display:block}.cs-inbox .sys-msg{align-self:flex-end;max-width:60%;background:var(--bg-bubble-out);border-radius:10px;padding:10px 14px 18px;font-size:13px;color:var(--text-dim);position:relative;box-shadow:0 1px 2px #00000040}.cs-inbox .sys-msg .meta{position:absolute;right:10px;bottom:4px;display:flex;gap:4px;align-items:center;font-size:11px;color:var(--text-faint)}.cs-inbox .chat-close{position:absolute;top:10px;right:14px;z-index:5;width:30px;height:30px;display:flex;align-items:center;justify-content:center;color:var(--text-dim);font-size:22px;cursor:pointer;border-radius:6px}.cs-inbox .chat-close:hover{background:#ffffff0f;color:var(--text)}.cs-inbox .composer{position:relative;z-index:2;display:flex;align-items:center;gap:10px;padding:10px 16px;background:var(--bg-queue);border-top:1px solid var(--border)}.cs-inbox .composer .c-icons{display:flex;align-items:center;gap:10px;color:var(--text-dim)}.cs-inbox .composer .c-icons svg{width:17px;height:17px;cursor:pointer}.cs-inbox .composer .c-icons svg:hover{color:var(--text)}.cs-inbox .composer input{flex:1;background:none;border:none;outline:none;color:var(--text);font-size:13px;font-family:inherit}.cs-inbox .composer input::placeholder{color:var(--text-faint)}.cs-inbox .composer input:disabled{cursor:not-allowed}.cs-inbox .c-right{display:flex;align-items:center;gap:12px}.cs-inbox .c-right svg{width:19px;height:19px;cursor:pointer;color:var(--text-dim)}.cs-inbox .c-right svg:hover{color:var(--text)}.cs-inbox .c-right .wa svg{color:var(--green)}.cs-inbox .c-right .ai svg{color:#b48ef0}.cs-inbox .send-btn{width:36px;height:36px;border-radius:50%;background:#2f6fed;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .15s}.cs-inbox .send-btn:hover{background:#3d7bf5}.cs-inbox .send-btn:disabled{background:#3a3f52;cursor:not-allowed}.cs-inbox .send-btn svg{width:17px;height:17px;color:#fff}.cs-inbox .window-closed{display:flex;align-items:center;gap:10px;padding:12px 16px;background:#f0a35e1a;border-top:1px solid rgba(240,163,94,.3);font-size:12px;color:var(--warn);position:relative;z-index:2}.cs-inbox .window-closed button{margin-left:auto;border:none;border-radius:6px;padding:7px 14px;background:var(--warn);color:#1b1e2b;font-weight:600;font-size:12px;cursor:pointer;font-family:inherit}.cs-inbox .panel{width:300px;background:var(--bg-panel);border-left:1px solid var(--border);overflow-y:auto;padding:34px 18px 20px;flex-shrink:0;display:flex;flex-direction:column}.cs-inbox .panel-avatar{width:64px;height:64px;flex:0 0 64px;border-radius:50%;background:var(--bg-input,#242837);border:1px solid var(--border);margin:0 auto 10px;display:flex;align-items:center;justify-content:center;overflow:hidden}.cs-inbox .panel-avatar svg{width:34px;height:34px;fill:var(--text-faint)}.cs-inbox .panel-avatar.com-iniciais{background:linear-gradient(160deg,#2dd4bf38,#2dd4bf14);border-color:#2dd4bf59;color:var(--teal,#2dd4bf);font-size:23px;font-weight:700;letter-spacing:.02em}.cs-inbox .panel-name-input{background:var(--bg-input);border:1px solid var(--accent);border-radius:6px;color:var(--text);padding:5px 8px;font-size:14px;text-align:center;width:100%;font-family:inherit;outline:none}.cs-inbox .panel-name{text-align:center;font-size:15px;font-weight:600;display:flex;align-items:center;justify-content:center;gap:6px}.cs-inbox .panel-name .edit{font-size:12px;color:var(--text-dim);cursor:pointer}.cs-inbox .panel-code{text-align:center;font-size:12px;color:var(--text-dim);margin-top:5px;letter-spacing:.2px}.cs-inbox .panel-code a{color:var(--tag-blue);text-decoration:none}.cs-inbox .panel-phone{text-align:center;font-size:12px;color:var(--text-dim);margin-top:5px}.cs-inbox .btn{display:block;width:100%;border:none;border-radius:6px;padding:9px 12px;font-size:13px;font-weight:500;cursor:pointer;font-family:inherit;transition:background .15s;color:var(--text)}.cs-inbox .btn-accent{background:var(--accent);color:#fff}.cs-inbox .btn-accent:hover{background:var(--accent-hover)}.cs-inbox .btn-soft{background:#2c3040}.cs-inbox .btn-soft:hover{background:#343950}.cs-inbox .panel .btn{margin-top:10px}.cs-inbox .panel-info{margin-top:16px;display:flex;flex-direction:column;gap:9px;font-size:12px;color:var(--text-dim)}.cs-inbox .info-row{display:flex;align-items:flex-start;gap:8px;line-height:1.4}.cs-inbox .info-row svg{width:14px;height:14px;flex-shrink:0;margin-top:1px;color:var(--text-faint)}.cs-inbox .panel-sep{border:none;border-top:1px solid var(--border);margin:14px 0}.cs-inbox .panel-tag-center{display:flex;justify-content:center;margin-top:12px}.cs-inbox .tag-green{background:#25d36626;color:#5fd98a;font-size:var(--t-micro);padding:3px 12px;border-radius:var(--r-pill);display:inline-flex;align-items:center;gap:5px}.cs-inbox .tag-green span{cursor:pointer}.cs-inbox .chip{display:inline-flex;align-items:center;gap:6px;background:var(--tag-blue-bg);color:var(--tag-blue);font-size:var(--t-micro);padding:3px 9px;border-radius:var(--r-pill);margin-top:10px;cursor:default}.cs-inbox .chip span{cursor:pointer;font-size:12px}.cs-inbox .chip span:hover{color:#fff}.cs-inbox .field-label{font-size:12px;color:var(--text-dim);margin-top:12px}.cs-inbox .select-row{display:flex;gap:8px;margin-top:6px}.cs-inbox .select-row select{flex:1;background:var(--bg-input);border:1px solid var(--border);color:var(--text-dim);border-radius:6px;padding:8px 10px;font-size:13px;font-family:inherit;outline:none}.cs-inbox .select-icon-btn{width:38px;background:var(--bg-input);border:1px solid var(--border);border-radius:6px;color:var(--text-dim);display:flex;align-items:center;justify-content:center;cursor:pointer}.cs-inbox .select-icon-btn:hover{color:var(--text)}.cs-inbox .select-icon-btn svg{width:16px;height:16px}.cs-inbox .checks-list{margin-top:14px;display:flex;flex-direction:column;gap:10px}.cs-inbox .check-item{display:flex;align-items:center;gap:9px;font-size:12px;color:var(--text-dim);cursor:pointer;-webkit-user-select:none;user-select:none}.cs-inbox .check-item input{width:15px;height:15px;accent-color:var(--accent);cursor:pointer}.cs-inbox .check-item b{color:var(--text);font-weight:600}.cs-inbox .panel-footer{margin-top:auto;padding-top:16px}.cs-inbox .panel-actions{display:flex;gap:8px}.cs-inbox .panel-actions .btn{margin-top:0;padding:9px 6px;font-size:12px}.cs-inbox ::-webkit-scrollbar{width:8px}.cs-inbox ::-webkit-scrollbar-thumb{background:#3a3f52;border-radius:4px}.cs-inbox ::-webkit-scrollbar-track{background:transparent}@media (max-width:1100px){.cs-inbox .panel{display:none}}@media (max-width:800px){.cs-inbox .queue{display:none}}.cs-inbox .rapidas{position:relative;z-index:3;background:var(--bg-queue);border-top:1px solid var(--border);max-height:190px;overflow-y:auto}.cs-inbox .rapida{padding:9px 16px;font-size:12px;color:var(--text-dim);cursor:pointer;border-bottom:1px solid var(--border);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cs-inbox .rapida:last-child{border-bottom:none}.cs-inbox .rapida:hover{background:#252a3c;color:var(--text)}.cs-inbox .rapida b{color:var(--warn);margin-right:8px;font-family:ui-monospace,Consolas,monospace}.cs-inbox .rapida.acao{color:var(--text);font-weight:500}.cs-inbox .slash-titulo{padding:9px 16px 7px;font-size:11.5px;font-weight:600;color:var(--text);border-bottom:1px solid var(--border)}.cs-inbox .slash-dim{padding:12px 16px;font-size:12px;color:var(--text-faint)}.cs-inbox .slash-erro{padding:9px 16px;font-size:12px;color:#e05252;background:#e052521a;border-bottom:1px solid var(--border)}.cs-inbox .slash-fechar{position:absolute;top:6px;right:12px;cursor:pointer;color:var(--text-faint);font-size:15px;line-height:1;z-index:1}.cs-inbox .slash-fechar:hover{color:var(--text)}.cs-inbox .sug-card{position:relative;z-index:3;margin:0 14px 8px;background:linear-gradient(160deg,#5b5bd624,#2dd4bf12);border:1px solid rgba(91,91,214,.4);border-radius:12px;padding:12px 14px}.cs-inbox .sug-cab{font-size:12px;font-weight:700;color:#a3a3f0;margin-bottom:8px;display:flex;align-items:center;gap:6px}.cs-inbox .sug-x{margin-left:auto;cursor:pointer;color:var(--text-faint);font-size:15px;line-height:1}.cs-inbox .sug-x:hover{color:var(--text)}.cs-inbox .sug-pensando{display:flex;align-items:center;gap:10px;font-size:12.5px;color:var(--text-dim);padding:4px 0}.cs-inbox .sug-texto{font-size:13px;line-height:1.55;white-space:pre-wrap;color:var(--text);max-height:180px;overflow-y:auto}.cs-inbox .sug-conferir{margin-top:8px;padding:8px 11px;border-radius:8px;font-size:11.5px;line-height:1.5;background:#e8a13d1f;border:1px solid rgba(232,161,61,.35);color:var(--orange,#e8a13d)}.cs-inbox .sug-acoes{display:flex;gap:8px;margin-top:10px;justify-content:flex-end}.cs-inbox .sug-acoes .btn{width:auto;margin:0;padding:7px 16px;font-size:12.5px}.cs-inbox .sug-botao{font-size:15px;opacity:.5;filter:grayscale(1);transition:all .15s}.cs-inbox .sug-botao.ligado{opacity:1;filter:none;text-shadow:0 0 8px rgba(232,197,61,.8)}.cs-inbox .sug-botao.rodando{animation:sug-pulsa 1s infinite}@keyframes sug-pulsa{0%,to{opacity:1}50%{opacity:.35}}.cs-inbox .diag-painel{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);z-index:5;width:380px;max-width:calc(100% - 40px);max-height:calc(100% - 40px);display:flex;flex-direction:column;background:#1d2130;border:1px solid var(--border);border-radius:12px;box-shadow:0 16px 48px #0000008c}.cs-inbox .diag-cab{display:flex;align-items:center;justify-content:center;position:relative;padding:11px 14px;border-bottom:1px solid var(--border);font-size:13.5px}.cs-inbox .diag-x{position:absolute;right:12px;cursor:pointer;color:var(--text-faint);font-size:17px;line-height:1}.cs-inbox .diag-x:hover{color:var(--text)}.cs-inbox .diag-corpo{padding:12px 14px;overflow-y:auto;font-size:12.5px}.cs-inbox .diag-carregando{display:flex;align-items:center;gap:10px;color:var(--text-dim);padding:14px 4px}.cs-inbox .diag-nome{text-align:center;font-weight:700;font-size:13px;margin-bottom:10px;text-transform:uppercase;letter-spacing:.02em}.cs-inbox .diag-veredito{border-radius:8px;padding:9px 12px;margin-bottom:10px;font-size:12px;background:#6b71881f;border:1px solid var(--border)}.cs-inbox .diag-veredito.ok{background:#3dba6f1a;border-color:#3dba6f4d}.cs-inbox .diag-veredito.warn{background:#e8a13d1a;border-color:#e8a13d4d}.cs-inbox .diag-veredito.crit{background:#e052521a;border-color:#e052524d}.cs-inbox .diag-veredito p{margin-top:4px;color:var(--text-dim);line-height:1.45}.cs-inbox .diag-sec{font-size:11px;font-weight:700;color:var(--text-faint);text-transform:uppercase;letter-spacing:.05em;margin:12px 0 4px;border-top:1px solid var(--border);padding-top:10px}.cs-inbox .diag-linha{display:flex;justify-content:space-between;gap:12px;padding:4px 0}.cs-inbox .diag-rot{color:var(--text-faint);flex-shrink:0}.cs-inbox .diag-val{text-align:right;line-height:1.4;word-break:break-word}.cs-inbox .diag-val.ok{color:var(--green,#3dba6f);font-weight:600}.cs-inbox .diag-val.warn{color:var(--orange,#e8a13d);font-weight:600}.cs-inbox .diag-val.crit{color:#e05252;font-weight:600}.cs-inbox .doc-msg{padding:10px 12px 22px;min-width:140px}.cs-inbox .doc-msg a{color:inherit;text-decoration:none;display:block;text-align:center}.cs-inbox .doc-nome{font-size:12.5px;font-weight:600;word-break:break-all}.cs-inbox .doc-kb{font-size:11px;opacity:.75;margin-top:2px}.cs-inbox .doc-baixar{font-size:20px;margin-top:8px}.cs-inbox .composer .c-icons span{display:inline-flex;cursor:pointer}.cs-inbox .composer .c-icons span:hover svg{color:var(--text)}.cs-inbox .c-right span{display:inline-flex;cursor:pointer}.cs-inbox .gv-bg{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a0c1280;z-index:29}.cs-inbox .gaveta{position:fixed;top:0;right:0;bottom:0;width:420px;max-width:100%;background:var(--bg-panel);border-left:1px solid var(--border);z-index:30;display:flex;flex-direction:column;box-shadow:-16px 0 48px #00000080}.cs-inbox .gv-head{display:flex;align-items:center;gap:10px;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}.cs-inbox .gv-head h3{font-size:15px;font-weight:700;flex:1}.cs-inbox .gv-tabs{display:flex;gap:6px;padding:10px 20px 0;flex-shrink:0}.cs-inbox .gv-tab{font-size:12px;padding:6px 12px;border-radius:6px;color:var(--text-dim);cursor:pointer;background:var(--bg-input)}.cs-inbox .gv-tab.on{background:#3a3f52;color:var(--text);font-weight:600}.cs-inbox .gv-body{flex:1;overflow-y:auto;padding:16px 20px}.cs-inbox .gv-foot{padding:12px 20px;border-top:1px solid var(--border);flex-shrink:0;display:flex;gap:8px}.cs-inbox .gv-item{border-left:2px solid var(--border);padding:0 0 18px 14px;position:relative;font-size:12px}.cs-inbox .gv-item:before{content:"";position:absolute;left:-5px;top:3px;width:8px;height:8px;border-radius:50%;background:#3a3f52}.cs-inbox .gv-item.novo:before{background:var(--accent);box-shadow:0 0 0 3px #5b5bd640}.cs-inbox .gv-item b{display:block;font-size:12px}.cs-inbox .gv-item small{display:block;color:var(--text-faint);font-size:11px;margin:2px 0 4px}.cs-inbox .gv-item p{color:var(--text-dim);line-height:1.5}.cs-inbox .gv-vazio{font-size:12px;color:var(--text-faint);padding:10px 0}.cs-inbox .gv-textarea{width:100%;min-height:90px;resize:vertical;background:var(--bg-input);border:1px solid var(--border);border-radius:6px;padding:10px 12px;font-size:13px;color:var(--text);font-family:inherit;outline:none}.cs-inbox .gv-textarea:focus{border-color:var(--accent)}.cs-inbox .gv-obs{background:var(--bg-input);border:1px solid var(--border);border-radius:6px;padding:10px 12px;margin-bottom:10px;font-size:12px}.cs-inbox .gv-obs small{display:block;color:var(--text-faint);font-size:11px;margin-bottom:4px}.cs-inbox .aviso-envio{position:relative;z-index:3;background:#e052521f;border-top:1px solid rgba(224,82,82,.35);color:#e2555f;font-size:12px;padding:9px 16px;line-height:1.5}.cs-inbox .composer:focus-within{background:#1f2331;box-shadow:inset 0 1px #5b5bd659}.cs-inbox .composer input:focus-visible{outline:none}.cs-inbox .panel-name .edit svg,.cs-inbox .tag-green span svg{width:13px;height:13px;display:block}.cs-inbox .panel-name .edit,.cs-inbox .tag-green span{display:inline-flex;align-items:center;color:var(--text-faint);cursor:pointer;transition:color var(--anim)}.cs-inbox .panel-name .edit:hover,.cs-inbox .tag-green span:hover{color:var(--text)}.cs-inbox .panel-phone{display:flex;align-items:center;justify-content:center;gap:var(--e-2)}.cs-inbox .copiar{display:inline-flex;color:var(--text-faint);transition:color var(--anim)}.cs-inbox .copiar svg{width:13px;height:13px;display:block}.cs-inbox .panel-phone:hover .copiar{color:var(--text)}.cs-inbox .qi-pin{display:inline-flex;vertical-align:-2px;margin-right:var(--e-1);color:var(--warn)}.cs-inbox .qi-pin svg{width:12px;height:12px;display:block}.cs-inbox .checks.pending{display:inline-flex;align-items:center;letter-spacing:0}.cs-inbox .checks.pending svg{width:11px;height:11px;display:block}.cs-inbox .panel-avatar{width:60px;height:60px;flex:0 0 60px;border-radius:50%;margin-bottom:var(--e-3)}.cs-inbox .panel-avatar.com-iniciais{font-size:22px}.cs-inbox .panel-avatar svg{width:32px;height:32px}.cs-inbox .panel{padding:var(--e-6) var(--e-4) var(--e-5)}.cs-inbox .chat:before{opacity:.28;background-size:180px 180px}.cs-inbox .panel>.btn-accent:not(:last-child){background:var(--bg-input);color:var(--text-dim);border:1px solid var(--border)}.cs-inbox .panel>.btn-accent:not(:last-child):hover{background:#2c3145;color:var(--text)}.cs-inbox .panel-footer .btn-accent{background:var(--accent);color:#fff;border:none;font-weight:var(--p-forte)}.cs-inbox .encerrado-barra{position:relative;z-index:2;display:flex;align-items:center;gap:var(--e-2);padding:var(--e-3) var(--e-4);background:var(--bg-queue);border-top:1px solid var(--border);font-size:var(--t-small);color:var(--text-faint)}.cs-inbox .fila-barra{position:relative;z-index:2;display:flex;align-items:center;justify-content:center;gap:var(--e-4);padding:var(--e-3) var(--e-4);background:var(--bg-queue);border-top:1px solid var(--border);font-size:var(--t-small);color:var(--text-dim)}.cs-inbox .fila-barra b{color:var(--text)}.cs-inbox .fila-barra .btn{width:auto;margin:0;padding:7px 22px}.cs-inbox .ixc-box{width:100%;text-align:left;margin-top:var(--e-3);padding-top:var(--e-3);border-top:1px solid var(--border)}.cs-inbox .ixc-titulo{font-size:var(--t-micro);text-transform:uppercase;letter-spacing:.06em;color:var(--text-faint);font-weight:var(--p-forte);margin-bottom:var(--e-2)}.cs-inbox .ixc-titulo.mt{margin-top:var(--e-4)}.cs-inbox .ixc-meta{font-size:var(--t-small);color:var(--text-dim);margin-top:2px}.cs-inbox .ixc-cliente,.cs-inbox .ixc-achado{display:flex;align-items:center;justify-content:space-between;gap:var(--e-2);background:var(--bg-input);border-radius:var(--r-ctrl);padding:var(--e-2) var(--e-3);margin-bottom:var(--e-1);font-size:var(--t-base)}.cs-inbox .ixc-achado{cursor:pointer;border:1px solid transparent}.cs-inbox .ixc-achado:hover{border-color:var(--accent)}.cs-inbox .ixc-vincular{font-size:var(--t-micro);color:var(--accent-hover);text-transform:uppercase;letter-spacing:.05em;flex-shrink:0}.cs-inbox .ixc-x{background:none;border:none;color:var(--text-faint);cursor:pointer;font-size:18px;line-height:1;padding:0 var(--e-1);flex-shrink:0}.cs-inbox .ixc-x:hover{color:var(--text)}.cs-inbox .ixc-login{background:var(--bg-input);border-radius:var(--r-ctrl);padding:var(--e-2) var(--e-3);margin-bottom:var(--e-1)}.cs-inbox .ixc-login-top{display:flex;align-items:center;gap:var(--e-2);flex-wrap:wrap}.cs-inbox .ixc-login-top b{font-size:var(--t-base);word-break:break-all}.cs-inbox .ixc-dot{width:8px;height:8px;border-radius:var(--r-pill);flex-shrink:0}.cs-inbox .ixc-dot.on{background:var(--green)}.cs-inbox .ixc-dot.off{background:var(--text-faint)}.cs-inbox .ixc-badge{font-size:var(--t-micro);padding:1px 7px;border-radius:var(--r-pill);flex-shrink:0}.cs-inbox .ixc-badge.on{background:#25d36629;color:var(--green)}.cs-inbox .ixc-badge.off{background:var(--tag-gray-bg);color:var(--text-dim)}.cs-inbox .ixc-badge.blq{background:#f0a35e29;color:var(--warn)}.cs-inbox .ixc-url{display:block;margin-top:var(--e-1);font-size:var(--t-small);color:var(--tag-blue);text-decoration:none;word-break:break-all}.cs-inbox .ixc-url:hover{text-decoration:underline}.cs-inbox .ixc-busca{display:flex;gap:var(--e-1);margin-top:var(--e-2)}.cs-inbox .ixc-busca .po-input{flex:1;min-width:0;background:var(--bg-input);border:1px solid var(--border);border-radius:var(--r-ctrl);color:var(--text);padding:var(--e-2);font-size:var(--t-small);font-family:inherit}.cs-inbox .ixc-busca .po-input:focus{border-color:var(--accent);outline:none}.cs-inbox .ixc-busca .btn{width:auto;flex-shrink:0;margin:0;padding:0 var(--e-3)}.cs-inbox .ixc-erro{font-size:var(--t-small);color:var(--warn);margin-top:var(--e-2)}.cs-inbox .ixc-toggle{display:flex;align-items:center;gap:var(--e-2);width:100%;background:none;border:none;padding:0;cursor:pointer;font:inherit;color:var(--text-faint);text-align:left}.cs-inbox .ixc-toggle:hover{color:var(--text-dim)}.cs-inbox .ixc-toggle svg{width:12px;height:12px;flex-shrink:0;transform:rotate(-90deg);transition:transform var(--anim)}.cs-inbox .ixc-toggle.aberto svg{transform:rotate(0)}.cs-inbox .ixc-conta{margin-left:auto;font-size:var(--t-micro);color:var(--text-faint);text-transform:none;letter-spacing:0}.cs-inbox .chat-carregando{display:flex;align-items:center;gap:10px;margin:auto;font-size:12.5px;color:var(--text-faint);position:relative;z-index:1}.md-fundo{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;background:#0a0c149e;display:flex;align-items:center;justify-content:center;padding:16px;font-family:inherit}.md-caixa{max-width:100%;max-height:calc(100vh - 32px);display:flex;flex-direction:column;background:#171a26;border:1px solid #2c3040;border-radius:12px;color:#e8eaf2;box-shadow:0 16px 48px #00000080;font-size:13px}.md-cab{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;border-bottom:1px solid #2c3040;font-size:15px}.md-x{cursor:pointer;font-size:20px;line-height:1;color:#9aa0b4;padding:0 4px}.md-x:hover{color:#e8eaf2}.md-corpo{padding:16px 18px;overflow-y:auto;display:flex;flex-direction:column;gap:12px}.md-rodape{display:flex;justify-content:flex-end;gap:10px;padding:12px 18px;border-top:1px solid #2c3040}.md-rotulo{font-size:12px;color:#9aa0b4;margin-bottom:4px;display:block}.md-campo{width:100%;box-sizing:border-box;background:#0f1119;color:#e8eaf2;border:1px solid #2c3040;border-radius:6px;padding:9px 10px;font:inherit}.md-campo:focus{outline:none;border-color:#5b5bd6}.md-campo.erro{border-color:#e05252}.md-dica{font-size:12px;color:#9aa0b4;line-height:1.45}.md-aviso{font-size:12.5px;line-height:1.45;padding:9px 11px;border-radius:6px;background:#e8a13d1a;border:1px solid rgba(232,161,61,.35);color:#e8c27a}.md-erro{font-size:12.5px;line-height:1.45;padding:9px 11px;border-radius:6px;background:#e052521a;border:1px solid rgba(224,82,82,.4);color:#f0a0a0}.md-btn{border:0;border-radius:6px;padding:9px 16px;font:inherit;font-weight:600;cursor:pointer;background:#2c3040;color:#e8eaf2}.md-btn:hover{background:#343950}.md-btn.principal{background:#5b5bd6;color:#fff}.md-btn.principal:hover{background:#6b6be0}.md-btn:disabled{opacity:.5;cursor:default}.md-previa{white-space:pre-wrap;line-height:1.5;padding:11px 13px;border-radius:8px;background:#0f1119;border:1px solid #2c3040;color:#e8eaf2;font-size:13px}.mc-veu{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a0c148c;z-index:60}.mc-painel{position:fixed;top:0;left:52px;bottom:0;width:280px;z-index:61;background:#171a26;border-right:1px solid #2c3040;display:flex;flex-direction:column;overflow-y:auto;animation:mc-entra .16s ease;font-size:13px;color:#e8eaf2}@keyframes mc-entra{0%{transform:translate(-12px);opacity:0}to{transform:none;opacity:1}}.mc-perfil{padding:22px 18px 16px;text-align:center;border-bottom:1px solid #2c3040}.mc-avatar{width:64px;height:64px;border-radius:50%;margin:0 auto 10px;background:#242837;display:flex;align-items:center;justify-content:center}.mc-avatar svg{width:34px;height:34px;color:#6b7188}.mc-nome{font-size:15px;font-weight:600}.mc-status{margin-top:5px;font-size:12px;color:#25d366;display:flex;align-items:center;justify-content:center;gap:6px}.mc-status i{width:7px;height:7px;border-radius:50%;background:#25d366;display:inline-block}.mc-secao{padding:10px 8px;border-bottom:1px solid #232838}.mc-secao-titulo{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:#6b7188;font-weight:600;padding:4px 10px 6px}.mc-item{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:8px;cursor:pointer;line-height:1.3}.mc-item:hover{background:#232838}.mc-item svg{width:16px;height:16px;color:#9aa0b4;flex-shrink:0}.mc-item.off{cursor:default;color:#6b7188}.mc-item.off:hover{background:none}.mc-item.off svg{color:#3f4458}.mc-novo{margin-left:auto;font-style:normal;font-size:10px;font-weight:700;background:#e8721c;color:#fff;padding:2px 8px;border-radius:999px}.mc-breve{margin-left:auto;font-style:normal;font-size:10px;color:#4a5068}.mc-sair{margin-top:auto;padding:12px 16px;font-size:12.5px;font-weight:600;color:#e05252;cursor:pointer;border-top:1px solid #232838;display:flex;align-items:center;gap:8px}.mc-sair:hover{background:#e0525214}.mc-rodape{padding:12px 16px 14px;font-size:11px;color:#4a5068;border-top:1px solid #232838}.mc-painel,.mc-painel *{box-sizing:border-box}.mc-painel{font-family:Segoe UI,system-ui,-apple-system,Roboto,sans-serif}.al-veu{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a0c1466;z-index:60}.al-painel{position:fixed;top:0;left:52px;bottom:0;width:340px;z-index:61;background:#171a26;border-right:1px solid #2c3040;overflow-y:auto;display:flex;flex-direction:column;font-size:13px;color:#e8eaf2;animation:al-entra .16s ease}@keyframes al-entra{0%{transform:translate(-12px);opacity:0}to{transform:none;opacity:1}}.al-cab{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid #2c3040;font-size:15px}.al-atualizar{background:#2c3040;color:#e8eaf2;border:0;border-radius:6px;padding:6px 10px;font:inherit;font-size:12px;cursor:pointer}.al-atualizar:hover{background:#343950}.al-atualizar:disabled{opacity:.6;cursor:default}.al-ok{padding:22px 18px;color:#25d366;display:flex;gap:8px;align-items:center}.al-item{display:flex;gap:12px;padding:14px 18px;border-bottom:1px solid #232838;line-height:1.4}.al-item.clicavel{cursor:pointer}.al-item.clicavel:hover{background:#1d2130}.al-ponto{width:9px;height:9px;border-radius:50%;margin-top:5px;flex-shrink:0;background:#e8a13d}.al-item.erro .al-ponto{background:#e05252}.al-titulo{font-weight:600}.al-detalhe{color:#9aa0b4;font-size:12.5px;margin-top:3px}.al-ir{color:#8c8cf0;font-size:12px;margin-top:6px;font-weight:600}.al-rodape{margin-top:auto;padding:14px 18px;font-size:12px;color:#6b7188;border-top:1px solid #232838}.cs-rail{width:52px;background:#14161f;display:flex;flex-direction:column;align-items:center;padding:10px 0;gap:4px;flex-shrink:0}.cs-rail .spacer{flex:1}.cs-rail .rail-btn{width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:6px;color:#9aa0b4;cursor:pointer;position:relative;transition:background .15s,color .15s}.cs-rail .rail-btn:hover{background:#232738;color:#e8eaf2}.cs-rail .rail-btn.active{color:#c9a76a}.cs-rail .rail-btn svg{width:20px;height:20px}.cs-rail .rail-btn .badge{position:absolute;top:2px;right:2px;min-width:15px;height:15px;background:#5b5bd6;border-radius:999px;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;padding:0 4px;color:#fff}.cs-rail .rail-btn .badge.orange{background:#e8a13d}.cs-rail .rail-btn .badge.red{background:#e05252}.cs-rail .rail-btn .dot{position:absolute;top:4px;right:4px;width:7px;height:7px;border-radius:50%;background:#e8a13d}.cs-rail .rail-divider{width:26px;height:1px;background:#2c3040;margin:6px 0}.cs-rail .rail-btn.off{opacity:.32;cursor:default}.cs-rail .rail-btn.off:hover{background:none;color:#9aa0b4}.rail-atualizar{position:fixed;bottom:18px;left:64px;z-index:80;background:#5b5bd6;color:#fff;border-radius:999px;padding:11px 18px;font-size:12.5px;font-weight:600;cursor:pointer;box-shadow:0 6px 24px #00000073;animation:rail-atualiza-entra .2s ease}.rail-atualizar:hover{background:#6a6ae0}@keyframes rail-atualiza-entra{0%{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}:root{--t-micro: 11px;--t-small: 12px;--t-base: 13px;--t-title: 15px;--t-lead: 18px;--t-display: 22px;--p-normal: 400;--p-medio: 500;--p-forte: 600;--p-negro: 700;--e-1: 4px;--e-2: 8px;--e-3: 12px;--e-4: 16px;--e-5: 20px;--e-6: 24px;--e-8: 32px;--r-min: 4px;--r-ctrl: 6px;--r-surf: 10px;--r-pill: 999px;--s-baixa: 0 1px 2px rgba(0,0,0,.25);--s-media: 0 4px 12px rgba(0,0,0,.35);--s-alta: 0 16px 48px rgba(0,0,0,.5);--anim: .15s ease}@media (prefers-reduced-motion: reduce){:root{--anim: 0s}*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}*,*:before,*:after{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:Segoe UI,system-ui,-apple-system,Roboto,sans-serif;background:#181b26;color:#e8eaf2;-webkit-font-smoothing:antialiased}input,select,textarea,button{font-family:inherit;font-size:inherit;color:inherit}:focus-visible{outline:2px solid #5b5bd6;outline-offset:2px}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background:#3a3f52;border-radius:4px}::-webkit-scrollbar-track{background:transparent}.spinner{width:16px;height:16px;flex:0 0 16px;border-radius:50%;border:2px solid rgba(255,255,255,.18);border-top-color:#8a8aee;animation:cs-gira .7s linear infinite}@keyframes cs-gira{to{transform:rotate(360deg)}}